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EXPERIENCE

Exposure to all product lifecycle stages from business strategy to continuous improvement. Backed by solid understanding of business & technical functions and the underlying data and workflow / processes.

 

Startup, agency, public sector & global / corporate experience. Delivering quality products and services, big and small, from transformational SaaS, AI, ML, app to web.

SERVICES

Service design, UX, UI, User research, Product Design, Product management, Product Ownership

OFFERING
  • ​Comprehensive understanding of business drivers behind the product goals
  • Undertake research and/or leverage customer insights to inform the user experience, ensuring outcomes are aligned with user needs.
  • Documented evidence of UX process and deliverables including; journeys, information architecture, low and high fidelity prototypes, user research, usability testing, blueprints, value maps, and detailed visual designs.
  • Expert level proficiency with modern design tools such as Sketch or Figma and various high prototyping tools.
  • Ability to work with, create, or adapt existing brand guidelines and design systems for UI delivery across digital products, ensuring a seamless on-brand experience.
  • Lean, pragmatic approach to UX for fast-paced environments.
  • Effective presentation, collaboration and communication of designs across roles & levels to identify new opportunities, gain buy-in and ensure alignment to create value for customers.
  • Awareness and practical understanding of current technologies, and their application and relevance to digital experiences.
  • Digital Channel development and integration (plus previous ownership of a digital channel).
  • Product backlog management to maximise value & efficiency.
  • Delivery and maintenance of solutions compliant with regulatory requirements and/or web standards.
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