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Bridgetech Group
Motor vehicle accident intervention product
Redefine the experience of a disparate set of processes into a single service
CHALLENGE 1
Redesign a motor vehicle accident intervention service to improve operational efficiencies & reduce costs.
CONTRIBUTION
User research, business analysis & planning to map out existing processes and identify areas of improvement.
OUTCOME
Delivered service models, concepts, wireframes & prototypes to support the business case.
Service blueprints
Application concepts
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